Audits What to Expect

Audits what to Expect

 
What to expect from your next LPA audit

Each year, the Livestock Production Assurance (LPA) program audits 3,500 accredited producers around Australia to provide assurance that industry is conforming with the LPA standards and delivering safe and traceable red meat.

AUS-MEAT Livestock Program Manager Trish Ryder oversees a team of 40 auditors who perform LPA audits on behalf of Integrity Systems Company (ISC).

Nothing to fear

Trish acknowledges that when people hear the word ‘audit’ they automatically think there's something wrong and they can be quite worried about the process.

“That couldn’t be further from the truth,” she said. “We always try to ensure that our first contact with a producer is over the phone. That way we can talk them through the process and help them understand that we’re coming to help them – not to trip them up or wield a big stick if they’ve made the odd mistake.”

The audit process helps strengthen the LPA program by demonstrating our accredited producers have the records to back up their vendor declarations and provide the livestock traceability and customer assurance that’s vital to our global market access.

“As auditors we don’t want them to feel threatened by us being there,” she said. “I love going out and sitting down with a producer at their kitchen table, helping them see where they might have gone wrong in some places and showing them an alternative way of doing things.”

What to expect: a simple process
  • ISC will send an initial audit notification (by email or post), providing the producer with resources and information about the process.
  • An auditor will then contact the producer by phone to explain the process in simple terms and answer any initial questions.
  • The audit itself is quite straightforward and producers will always receive at least 10 days’ notice (from the time of the letter being sent)
    to prepare. To ensure that audit notifications are received as soon as possible and that AUS-MEAT auditors can easily reach them, it’s important producers make sure their contact details are up to date on their LPA account.
  • On the day, the auditor will spend a couple of hours with each producer, sitting down with them to look at their records, visiting areas of the farm such as the yards or chemical storage areas, as well as viewing some livestock.
  • The auditor will identify any issues then and there, providing feedback on the spot, including any action the producer needs to take.

A common slip up a

One of the nonconformities Trish comes across most often is producers not ensuring their livestock transfers are recorded on the National Livestock Identification System (NLIS) database within 48 hours of arriving on their property, as required by standard 5.4 of the LPA Standards.

“Producers are responsible for making sure that NLIS transfers happen in a timely manner, whether they’ve bought the livestock from a saleyard or another producer or even using an online auction site,” Trish said.

“Unfortunately, we find producers often think this is something their agent or the online auction house will take care of, but then discover during the audit that it hasn’t actually happened.”

Trish warns that if transfers don’t happen and the livestock are then sold or moved again then those animals will trigger a system transfer. That means the livestock will have lost their lifetime traceability.

“That can really hurt the producer if they're supplying into a branded product or any other program that requires lifetime traceability of the animal,” she said. “It’s going to affect the animal’s value because it's no longer a premium product.”

“So even if a third party is doing that transfer on the producer’s behalf, it’s vital the producer goes onto the NLIS to confirm that it has happened.”

Learn how to create a livestock transfer or check that one’s been done by reading this month’s NLIS Tips & Tricks article.

Record keeping is vital

Records are critical to an enterprise’s success and just as important as any on farm activity. 

“I can understand that record keeping is probably the last thing producers want to do when they are back in the office after a hard day in the yards,” Trish said. “But if they want their livestock to be part of the food chain, they need records to back up their traceability claims and protect their market access." 

For many producers, updating their records is a rainy-day job according to Trish and, unfortunately, in Australia we don't see enough of those. 

“Many producers can rely on the notebooks they carry around in their top pockets,” she said. “Producers all seem to have them, and they provide an excellent record.” 

“That’s a good start, but sometimes we’ll need a bit of extra information – things like batch numbers, the expiry dates and dosage rates,” she said. “We’ve got to have those detailed records to provide the assurance our international markets demand.” 

LPA Record Keeping Book

One thing Trish always has on hand during any audit is a copy of the LPA Record Keeping Book, calling it her ‘show and tell’ book.

“Record keeping is probably the one thing accredited producers are most likely to struggle with,” she said. “By using the LPA Record Keeping Book as part of their day-to-day management, producers are going to cover off all their LPA requirements. They won't have to go looking for anything else if they are filling the book out correctly.”

"I encourage all my auditors to take it out with them as well. It's got all the record keeping templates producers need and we can show them how to fill them out.”

Order a hard copy of the LPA Record Keeping Book online or simply download a copy straight from the ISC website.

A positive experience a

Trish hopes that producers will continue to embrace the LPA program – and the audit process, if they get that call.

“There’s something in the audit process for everyone,” she said. “It doesn't matter where we go, we are always learning something, and the producers are learning something – it’s just a really valuable experience on both sides.”

“We want to be able to sit down at the kitchen table with a producer and we want them to want to invite us back,” Trish said. “When they tell you to call in for a cuppa next time you’re passing, then you know you've done a good job.”

In fact, many producers are often pleasantly surprised by just how easy and positive an experience an audit can be.

“When I'm leaving the farm, they’ll often tell me they’d been a bit nervous about being audited, but that the experience had been really good,” she said.

That’s a message Trish hopes they'll share with their neighbours.

“At the end of the day, if we can get everybody to understand the importance of our LPA program and the benefits it has brought to livestock producers through that expanded market access, then everyone benefits.”

More information:

As part of their LPA accreditation, all producers agree to take part in an audit when requested.

For information on the LPA program, accreditation, audits and record keeping, visit the LPA page on the ISC website.

Find all your record keeping templates here.

Learn more about LPA compliance during 2023.