eNVD FAQ Producers

Producer eNVD FAQs

General Information about NVDs and eNVDs

Currently the eNVD web-based system and mobile app do not integrate with the NLIS database. This means the receiver of the livestock will still need to record the transfer in the NLIS database.

ISC is conscious of the overlap and closer integration between eNVD and NLIS is a core feature ISC is planning to provide in the future.

 
The LPA NVD communicates the food safety and treatment status of every animal every time it moves along the value chain – between properties, to saleyards, or to processors.
You can access eNVDs directly through your personalised myMLA dashboard. Once you are on your myMLA dashboard, click on the eNVD tile or access eNVD by using the ‘Linked Services’ dropdown. Check out this guide. 
 
You can also go direct using this link:  https://envd.integritysystems.com.au
 
NLIS users need to have created a myMLA account and linked their NLIS account to see eNVDs. 
 
Check out this guide to create a myMLA account and link your integrity accounts, including NLIS, LPA and eNVD. 
NVD books are still available. The current paper NVD version for all species is version number 0720.
 
We suggest using eNVDs because they offer additional functionality and ensure livestock consignment data is captured digitally through the supply chain. This creates greater supply chain efficiency and ensures more correct information is captured. 
A new user ID has been created within the eNVD system allowing an “elevated viewer” access to all draft, submitted and completed consignments. An elevated viewer may be an auditor, someone within the National Residue Survey department, police, state department of agriculture or a system administrator.
 
Police and transport inspectors who have the eNVD app installed can sign in as a "guest" and scan the QR codes to view the consignment details. Alternatively, producers can show auditors consignment details on their own device.  
Correct, completed and signed Digital eNVDs you have either created or received are accepted as a historical reference document for audits. 
 
If you have printed an eNVD before completing it and have not updated the digital version, then you need to keep the completed printed copy. It is acceptable to show an auditor eNVDs on your computer or mobile device during an audit.

We can confirm that it counts as ONE head due to the fact they have been sold as a pair. Although for clarity if you wish you may select calves or cows individually to enter the exact number.

App Syncing and Technical Issues

Depending on the PIC registration data and consignments that need to be updated, the sync could take between 1-3 minutes on average.

The app also searches for consignments that you may have created on the eNVD website or consignments that may have been sent to you and download these to your device. This may take a minute, but it will not take up a large amount of space on your phone. If you haven't logged into your eNVD account recently, it may take longer to sync.

If you are experiencing an issue, we recommend updating to the latest version of the app. The syncing will be a little slow the first time you open and use the app.

If uninstalling and reinstalling the app store does not resolve your issues, please contact us on 1800 683 111 or via email at envd@integritysystems.com.au.

You will need mobile or internet coverage to install and log into the app for the first time. You will also need mobile or internet coverage when you want to submit or update your consignment to share with the recipient, transporter or other parties.

While you are offline, you can view any consignments that have been downloaded to the app, create a new consignment or make edits to an existing one. You can also share consignment with other eNVD app users via the QR code feature.

Yes, you can be logged into the eNVD app on multiple phones using the same LPA account.

Please note that two people sharing the same account on different phones may overwrite data if you are updating a consignment at the same time.

In these instances, a notification will be provided within the app, outlining the sync conflict and which consignment has been updated. 

Using the App Offline and PDF Sharing

To print a copy of your consignment, you need to generate a PDF copy and print the consignment from there. Follow these steps:


On the Web Platform:

  1. If your consignment is still in draft:
    • Click "Options," then choose "View eNVD"
  2. If your consignment has been submitted:
    • Click "Options," then select "View eNVD"
  3. Alternatively, click into the consignment, and on the summary page, select "View eNVD" next to the heading Consignment Form Questions.

 

On the App:

  1. If your consignment has been submitted:
    • Click the three horizontal dots next to the consignment, then select "View eNVD"
  2. If your consignment is still in draft:
    • Click the three horizontal dots next to the consignment, then choose "View eNVD"

 

For more detailed instructions, refer to our how-to guides:

App: how to share a digital consignment

Web: how to create an eNVD

Yes, but only submitted consignments can be emailed as a PDF, draft consignments cannot be shared. To email the PDF, the transporter/ receiver’s details need to be entered and signed in your app and once the consignment is submitted you can share it.

For more info, check out this Share a Consignment guide.

If livestock arrive at their destination before your phone reconnects to the internet, the receiver may not accept them without proper documentation.

It's your responsibility to ensure the receiver can receive eNVDs and that all the questions have been answered and submitted before the livestock arrives.

eNVDs can be created and submitted up to 28 days in advance of the movement date. You can update the exact headcount and transporter details later once these details are known.

Alternatively, you can provide a hard copy of the consignment to the transporter and reciever.

To ensure a smooth transfer, we advise you check your receiver is using the eNVD app beforehand.

Transporters need to follow a three-step process to receive eNVDs:

  1. Register for a myMLA account
  2. Login and complete the onboarding process
  3. Select 'Yes' to the questions “Are you a Livestock Carrier?”

Guest login: Transporters can also receive and transfer eNVDs offline via the guest login in the app.

Producers can also Email or SMS a PDF copy of the consignment to the transporter.

If the transporter does not accept eNVDs at all, you can download the PDF and print three copies as per usual.

For more info, check out this Share a Consignment guide.

Consignment Editing and Additional Forms

You can edit and delete a submitted consignment up to seven (7) days after the movement date. Once a consignment is submitted there are only four sections which can be edited:

  1. Movement Date and Time
  2. Description of livestock (including the headcount)
  3. Transporter Details
  4. Consignment Viewers

Other details cannot be changed and a new eNVD will need to be created if these are incorrect when the consignment was submitted. Any updates to a consignment will be automatically visible to anyone associated with a consignment (either via PIC or email ID) when they come online in the app or log into the eNVD website. 

The following forms are available using the eNVD with information populated automatically across forms when using eNVD: 

  • Livestock Production Assurance National Vendor Declaration (LPA NVD) for cattle, EU cattle, sheep and lamb, goats and bobby calves 
  • EU LPA NVD for cattle
  • Meat Standards Australia (MSA) declaration 
  • National health declaration
  • National Feedlot Accreditation Scheme (EU, delivery docket, form B). 

When you select to create a new consignment using eNVD, you will be to select the forms you would like to include as part of your consignment. The forms will appear based on the accreditations you hold.

Yes, the hours off feed and water is listed as a question within the eNVD app.

Yes. A new feature now allows eNVD app users to add attachments to a consignment. These attachments are then available to receivers, and anyone assigned as a viewer to the consignment.

Up to five JPG, PDF, HEIC, or PNG files can be added in the attachment sections, with each file less than 5MB in size.

Previously, eNVD web-based system users were able to add attachments but functionality was limited.

Yes, the PIC is a mandatory field when entering details manually. The destination PIC must be filled in. The validation will halt progress if this is left empty. Use the PIC search function to locate the receiver's PIC, with options to filter by state and PIC type. If you are having trouble locating the destination PIC you require, please contact your receiver.

Yes, draft consignments can be created up to 28 days in advance of the actual stock movement taking place.

Once you have submitted the consignment you will still be able to edit and update the:

  1. Movement Date and Time
  2. Description of livestock (including the headcount)
  3. Transporter Details
  4. Consignment Viewers

If you made an error in any other section of the consignment, we recommend you duplicate the consignment, make the corrections, submit the new consignment and delete the old consignment.

You can edit any part of a consignment while it is still in draft in the eNVD system.
After you have submitted the consignment, you have seven (7) days after the entered movement date to update the:

  • Movement Date and Time
  • Description of livestock (including the headcount)
  • Transporter Details
  • Consignment Viewers

“Draft” and “Submitted” eNVDs can be deleted, but after seven (7) days past the movement date, they're marked as “Completed” and cannot be deleted.

If you need to correct an error in a submitted consignment that isn’t able to be updated like the destination address, duplicate the consignment to create a draft form, amend it, submit the new consignment and delete the original.

For paper NVDs, make corrections on the hard copy and sign each correction.

If you finish or update an eNVD offline, there are four ways to ensure all the records are updated on all devices:

  • Login in to the eNVD App within Internet coverage
  • Closing and reopening the eNVD app in coverage
  • On the View page within the App - manually pulling down with your finger will also initiate a sync process with the backend
  • If offline and then the device comes back online this should also start a sync process

 

There are two steps for signing an eNVD.
 
Part A
First, the producer must sign the eNVD, as it serves as a declaration confirming compliance with LPA requirements and accuracy of the document. LPA NVDs are legal documents and part of record keeping, subject to audit. 
 
Part B
Second, the livestock transporter completes the Transporter Section, either digitally via their app or on the printed eNVD. If signing digitally they can: 
 
Scenario 1: "The transporter has a myMLA account and his/her myMLA email has been entered into the transporter section of the consignment" 
They can login to their account on the app and sign and complete their section. 
 
Scenario 2: "The transporter has the app but no myMLA account" 
They sign in as a guest, sign and complete the consignment on the producer’s app, and you can share the consignment digitally via QR codes generated on the app. 
 
Scenario 3: "The transporter doesn’t have the app" 
The transporter can complete and sign the eNVD on your app and then you can generate a PDF and email or SMS the document to the transporter. 
 
If using eNVDs is not preferred, the eNVD can be printed for manual completion. If incomplete, print, complete, and sign the eNVD by hand. Keep the signed paper copy for the journey, as per state requirements. Remember to update the electronic version later if you print and complete the eNVD manually. 

Receiver and transporter Readiness

Before using eNVDs, producers are advised to check in with their transporter and receiver, including saleyards and agents, to ensure they are ready to receive digital consignments. 
 
For those receivers who still require paper forms, eNVDs can be printed or emailed and sent with your livestock. 
 
For more info, check out this Share a Consignment guide.  

In this case, you will need to complete the transporter section with your details and sign the transporter declaration before submitting your consignment. Once you arrive at your destination, the receiver can access the submitted consignment via their NLIS account, or receive the transfer using the QR code function, or share a PDF version via email or SMS.  

Receivers who typically view eNVDs through their NLIS account, now need to ensure they have created a myMLA account and linked their NLIS account to see eNVDs. 
 
This function change has come about since ISC updated the eNVD web-based system on 1 March 2024. 
 
Follow this guide to create a myMLA account and link your NLIS account: How to create a new myMLA account and link your accounts.
You don't need to print a copy of an eNVD if it's completed in full and both the receiver and transporter are aware you are using eNVDs.
 
Alternatively, you can email or SMS a PDF of the completed eNVD to the receiver. 
 
Some producers partially fill out the eNVD in the office, print it, and complete the remaining details where there's no connectivity. In such cases, three printed copies are needed — one each for the seller, transporter, and receiver — and the online eNVD must be updated. 
 
In New South Wales, transporters must carry a consignment copy with visible signatures, which can be on a PDF on a mobile device. However, if transporters are unable to show signatures on a mobile device, a printed copy might be more convenient. 
 
All other states accept the consignment or NVD serial number from the transporter roadside.